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I’ve been closing leads since 1995—back when I sold garden benches face-to-face. Today, I sell hundreds of thousands of dollars a month online through social media. Here’s exactly how we do it.
Hey there—I’m Brad Smith, owner of Automationlinks. I’ve been in marketing for 10 years, helped over 2500 people, and I’ll cut straight to the point. Let’s dive in.
When a new lead enters your pipeline (let’s use “David” as an example), start by identifying where they found you. Check if they came from Google, YouTube, Instagram, or LinkedIn. Review which pages they visited on your website, their email address, and whether they’ve opened your emails.
For instance, if David came from LinkedIn, copy his name, head to LinkedIn, and connect with him immediately. This ensures he sees you twice: once from your initial touchpoint (like your website or email) and again through your LinkedIn connection.
After connecting, scroll to their LinkedIn activity and click “Show all posts.” Start liking and commenting on their content—simple gestures like “Congrats!” or “Great insights!” go a long way.
This builds familiarity. They’ll remember you not just as a business contact but as someone who supports their work.
Pro Tip:
Next, send a 30-second Loom video introducing yourself. Keep it casual—no selling. For example:
“Hey David, nice to meet you! I noticed you visited our website—just wanted to say hello. Let me know if you have questions or want to schedule a chat!”
This video puts a face to your name and builds trust.
When a lead schedules a call, join Zoom 5 minutes early with your camera on. Treat it like meeting at a coffee shop: greet them warmly, smile, and start with a handshake (figuratively!).
I built my business from zero leads by prioritizing this. On my Relationship Marketing Podcast, I was always early, camera-ready, and welcoming. Humanize the interaction first, then discuss business.
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As promissed here is the 9-step follow-up guide. For more strategies, check out the playlist linked
here.
Thanks for reading—and go put these steps to work!
Knowing where your lead came from (e.g., LinkedIn, Google) helps you tailor your approach. It builds familiarity when you engage on platforms they already use, making them more receptive to your outreach.
Focus on supporting, not selling. Like their posts, leave genuine comments (e.g., “Congrats on the milestone!”), and avoid pitching your services. This builds trust organically.
A 30-second video adds a human touch—it lets leads see your face and hear your tone. This builds rapport faster than text and makes you memorable without feeling salesy.
Being early with your camera on mimics an in-person meeting. It shows professionalism, respect for their time, and creates a welcoming environment to build rapport before discussing business.
Yes, longer educational content (e.g., tutorials) can act as lead magnets, encouraging viewers to submit their info for access.
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