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Hey there! I'm really excited to share a recent case study from a client we've been working with. We set up their automated email system and it's now driving over $73,000 in monthly sales. I know it might sound complicated, but I'm going to break it down and simplify it for you in this post.
This client had their marketing and advertising in place and had been in business for years. But they were missing a crucial piece - follow-up. When we come in, we implement the best follow-up systems to build relationships with customers. This doesn't just lead to more immediate sales, but also more long-term sales, reviews, referrals, and repeat business.
The key is to think about your specific business and, most importantly, who your customers are. Whether you want customers to schedule an appointment, make a direct purchase, or you're sending abandoned cart emails for an ecommerce store, it all comes down to relationships.
Most potential customers aren't ready to buy right away.
So when they visit your website, you want them to take some kind of action:
The goal is to get their email so you can follow up. Less than 1% of website visitors take action on their first visit, so capturing that email is crucial.
Once you have their email, start with 5-6 personal, educational emails to build the relationship:
For service businesses, include a scheduler and send reminders to ensure they show up for appointments. For ecommerce, set up abandoned cart emails.
Don't just send one follow-up - keep nurturing the relationship:
Not everyone is ready to buy right away. Stay top of mind with consistent emails that educate and build the relationship over time.
I know this might seem like a lot, but it can be automated to run smoothly in the background. If you want to see the exact 21 automated emails we used for this client, check out the link in the comments below. You can copy, paste, and customize them for your own business.
With the right follow-up system in place, you can dramatically increase sales and customer loyalty. Focus on building relationships through valuable, personalized communication and you'll see the results.
We were able to set up their automated email and drive over $73,000 a month in sales. It's gonna look pretty complicated, but I'm gonna simplify it for you. This demonstrates the power of effective email automation.
You really want to think about it more of a relationship. We wanna make sure that they take some sort of action, whether that's adding their email to the cart or filling out a form to get a coupon code. Less than 1% of people will take action on your website the first time they visit, so we wanna be able to add them to this follow up system.
You wanna really send an email every 2 days as soon as they come into your website. Send something educational, this is something of value that can help them. You want to do personal, educational and then value.
You really want to think about it more of a relationship. We wanna make sure that they take some sort of action, whether that's adding their email to the cart or filling out a form to get a coupon code. Less than 1% of people will take action on your website the first time they visit, so we wanna be able to add them to this follow up system.
Make sure you put that scheduler as soon as they take action. From there I sent an automated email to make sure you actually show up. Whatever happened on that scheduled call, you wanna remind them a few days later.
As soon as somebody comes to the cart, you wanna be able to follow up with them. We send multiple emails after an abandoned cart. From there you wanna send another email, you don't wanna just stop it, you also don't wanna just make it about the sale.
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